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Terms & Conditions

Our Agreement (Contract)

1.1. Wazn is a trading name of Professional Beauty Doctor, the registered number is 8272341.

1.2. When you (the Customer name appeared on the order/invoice) place an order with Beauty Doctor we agree to do business together under the following terms.

1.3. The orders placed by you (the Customer name appeared on the order) are subject to acceptance by us, by delivering the goods to you, at which point a legally binding contract is constituted between us. The processing of your payment and acknowledgement of your order does not constitute legal acceptance of your order.

1.4. Beauty Doctor reserves the right not to deliver the goods ordered and to offer a refund or an alternative product.

1.5. If Beauty Doctor fails to enforce any of these conditions, which do not mean that Beauty Doctor has waived any of our rights. Beauty Doctor retains the right to enforce any of these conditions at any time.

1.6. In case of unforeseen circumstances which are beyond our control we reserve the right to cancel the order and refund the money.

2. Price and Payment

2.1. The price payable for the goods you order is clearly as set out on the website at the time you place your order, plus any charges (i.e. delivery as set out in the order form), please make sure you have checked before buying the goods.

2.2. The prices quote by Beauty Doctor is in pounds sterling and inclusive of VAT unless otherwise stated.

2.3. Sometime an error may occurs with our eBay site/shop and goods may be incorrectly priced in such circumstances under the current UK Law we are not obliged to supply the goods at the incorrect price.

2.4. Payment must be made in full as soon as possible via Pay pal or any other means, once we received the cleared fund that is when the goods are going to be ready for dispatch.

2.5. Payment made for the goods shall be deemed as acceptance of these terms and conditions automatically.

3. Delivery and Title

3.1. At Beauty Doctor, we use reputable carrier service providers for local and International deliveries as Standard. When delivering goods to you we will always require an authorised signature. In the unlikely event that you have not received all the goods within the expected delivery time which between 2-4 working days, please notify us immediately.

3.2. Customer’s telephone contact information is needed by the carrier for all orders, in case if they have a problem delivering your order they may contact you directly. Once the order is dispatched, order tracking information will be sent to you automatically to your eBay account or to your email account. Information regarding delivery services and costs to different locations in the UK and overseas may be seen in our separate delivery information.

3.3. We will not be liable for any delay in delivering the goods which is due to events or circumstances beyond our reasonable control, or for any business losses.

3.4. Ownership will pass from the seller to the buyer at the point of delivery.

3.5. As standard the carrier will deliver larger or heavier items to the ground floor only at the delivery address. You must make your own arrangements to re-locate the item.

4. Availability

4.1. We aim to keep sufficient stock to meet orders without delay. However, occasionally this may not be possible, and if delivery is likely to be longer than five working days to UK mainland, we shall email or telephone you, given that you have provided us with full contact details with your order.

5. Returns, Cancellations and Refunds

5.1. Goods damaged in transit must be reported to us within 24 hours of delivery. If the damage to the packaging is obvious on delivery it is advisable to make a note of the damage on the carrier’s delivery note and also if possible email us the photo how much the packaging/goods has been damaged, This helps avoid the possibility of dispute as to responsibility for damage.

5.2. Goods faulty on arrival must be reported to us as soon as possible after delivery. We recommend that goods are turned on as soon as possible after delivery to check that they are not “dead on arrival” and “boot up” correctly. These problems occur in a very small number of machines across the industry and in all brands. Delays in checking, for any reason, may cause unnecessary delays in correcting the problem quickly.

5.3. For faults developing within a manufacturer’s warranty period, other than the “dead on arrival” items mentioned above, please see section of “Warranties and Guarantees” terms and Conditions.

5.4. You are under a statutory duty to take reasonable care of the goods. All goods damaged in transit or faulty on arrival must be returned in all the original packaging and with all the original accessories and documentation. We will advise on the best way to either rectify the fault or return these goods, at our expense, and will issue a refund or send a replacement as soon as the goods are received by us and the damage or fault is assessed.

5.5. Cancellation of your order can be made within eight working days (Monday to Friday, excluding Bank Holidays) of delivery and returned for a full refund. We will refund the price you have paid for the goods, not including the cost of delivery. It is your responsibility to give notice of your wish to cancel within this cancellation period by email, fax or letter.

5.6. The cancelled goods must be unused and returned in their original condition in all their original undamaged packaging and with all the original accessories and documentation, at your expense and, for your own protection, by a recorded delivery service. If the goods are not returned in a fully saleable condition and with all the original packaging and the original associated items then we reserve the right to refuse a refund or to deduct a reasonable amount equal to the consequent discounted re-sale value.

5.7. Please note that we do not accept returns without a valid RAC or returns reference number issued when the customer contacts us regarding a return and we will not be responsible in any way for returned goods without an RAC.

5.8. A refund will usually reach your payment account within thirty working days. Timing will depend on the speed of processing by the account company.

5.9. We do not accept the return of goods which have been opened with the seal broken, unless the item is faulty. We will not refund for damaged goods except where damages occur in transit to you (see 5.1) or for goods not supplied by us, nor will be responsible in any way for goods not supplied by us.

5.10. All returned goods are tested and if they are found not to be faulty or the fault is related to damage not reported at the time of delivery we will return the item to you at your expense.

6. Product Description and Illustration

6.1. The information and illustrations on the website are for general guidance only. We would recommend that you refer to the manufacturers’ website if in any doubt. Please read all manuals and safety instructions provided with our goods, and follow them carefully at all times.

7. Warranties and Guarantees

7.1. All our goods come with a manufacturer’s warranty. The terms and conditions of these warranties will vary between manufacturers and within the product ranges of certain manufacturers. These terms and conditions of warranty provide information on period or duration, components covered, arrangements for correcting faults, countries covered by the warranty, and so on.

7.2. We recommend that you check on the manufacturer’s website for details of warranties.

7.3. To expedite repair under the terms of the warranty or to enquire about matters relating to the warranty please contact the manufacturer directly. They are in the best position to deal with a problem quickly and efficiently. Contact details are provided in the warranty document and are usually also on the manufacturers website.

7.4. Goods may be intended for use in the UK and we make no guarantees that the goods are suitable for use outside the UK, or comply with any laws, regulations or standards of any jurisdiction outside the UK.

8. Age Restrictions

8.1. Age restrictions may apply to some goods. By ordering these goods you confirm that you are over 18 and that the person receiving delivery is also over 18.

9. Liability

9.1. Nothing in these Terms of Business is intended to affect your statutory rights. Our liability to you will always be limited to a full refund of the goods purchased. We will not compensate for delivery delays or failures. Our liability to you specifically excludes compensation for indirect or consequential loss or damage however it arises.

10. Law

10.1. These terms of business will be interpreted and adjudicated under English lawPivacy

We guarantee that the information provided to Beauty Doctor by our customers will be treated totally as private and confidential.

Payment Methods & Information

Please be sure to provide your exact billing address and telephone number that your credit card has on file for you - this will ensure no delays in processing your order.

Debit/Credit Cards

Choose from the list of debit and credit cards below to make your purchase.

·         Visa

·         Visa Electron

·         MasterCard

·         Maestro

·         Solo

 

PayPal

Pay for your item in just a few clicks with PayPal, a leader in secure online payments. No PayPal account required. If you have one already, check out quickly - no need to enter your debit or credit card details.

Google Checkout

Shop with confidence, you can pay for goods through Google checkout, you can quickly and easily buy from stores across the web and track all your orders and shipping in one place.

Other Payment Methods

For security reasons we do not accept COD (cash on delivery), personal cheques, Postal Orders or any other method not listed here.

 

Delivery & Returns

Delivery Info: Normally our delivery time is 3-5 working days.

Returns Policy: we accept returns within 14 working days subject to the goods must me return in its original packaging useless it is damaged goods.

Privacy Policy: we do not share any of our customer’s information with any other individuals or companies.

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